The future of warehouse operations: A Q&A with Clare Bottle, Chief Executive of the UKWA
Clare Bottle, Chief Executive of the UK Warehousing Association, highlights the sector’s key challenges and opportunities. Labour shortages remain a concern, though many warehouses offer strong pay and career growth. Tech literacy is increasingly vital, while sustainability pressures are driving uptake of electric solutions and automation. Interest in smart warehouse tools, including digital twins, is rising as businesses seek scalable, ROI-driven systems. Clare sees simulation as especially valuable for anticipating disruptions, optimising operations, and communicating with stakeholders. With eCommerce growth accelerating, she stresses the need for flexibility and service focus—areas where simulation can unlock major advantages.